先弄清楚自己的邮件是正式的还是非正式的,写法不同。
The reason for writing 要确认好信件格式
Enquiry (to ask for information)
Request (to ask someone to do something)
Apology (to say sorry) or complaint (to complain about a problem)
— I am writing to provide the information you requested.
— Could you possibly…
— I would be grateful if you could…
— I am writing to apologize…
— I am afraid that…
一.Informal letter(非正式信函):
1.Beginning(开头): Dear + first name
2.Friendly greeting(寒暄): I hope this letter finds you well.
3.Contractions(写缩写): I'm, didn't, couldn't, there's...
4.Questions(丢出问题): Do you remember...? Why don't you...?
5.Exclamation(感叹): ...earlier than I thought it was!
6.Linking(连接词口语化): Well, Anyway, so, and
7.Phrases(短语口语化):had a great time, couldn't have asked for, working flat out, back to normal
8.Ending(结尾): Hope to see you soon + first name
二.Formal letter(正式信函):
1.Beginning(开头):Dear Sir or Madam
2.No greeting necessary(不用寒暄)
3.No contractions(不准用缩写!): I am, did not...
4.Normally avoid direct questions(问问题要客气):"I would like" instead of "Can I have?"
5.No exclamation marks( 不要惊叹) (!)
6.Linking(连接词不要口语化): However, Consequently, and, also
7.Phrases and vocabulary(用词稍高级):with regard to, appliance, it was installed, the following day, failed to (meaning "didn't"), procedure, he assured me, report the issue, contacted, under warranty, I am entitled to, replacement, phone me personally
8.Ending(结尾):I await your prompt response,Yours faithfully + full nameNote:Both letters also contain 'neutral' vocabulary that can be used in any type of letter. For example, I didn't highlight words like 'hosts', 'deadline' or 'assignment' because they could be used in both formal and informal contexts.
有用表达:
Openings(开头):一般都是Dear+人名
The standard opening for formal correspondence is Dear:
关系亲密的话就直接"Dear+人名(Dear Cook,) ". 关系不很亲密的话就要用"Dear+姓(Dear Mr. Cui,)".女性不知道是否结婚的时候就用"Ms."。不知道姓名的时候可以用Dear Sir or Madam或者To Whom It May Concern
常见的:
Dear sir
Dear Mr.
Dear Madam
Dear Mrs.
Dear Sir or Madam
Dear Ms.
Dear Sirs.
正文一般是三段式,说明为什么写信。 讲清楚自己的诉求:
I refer to your letter of [date] concerning
Further to our telephone conversation of [date]
I am writing to confirm our telephone conversation of [date]
I would be grateful if you could forward me a [资料]
I am contacting you regarding
I am writing to complain
I apologise for the delay in replying
As stated in your letter/fax of [date]
I wish to draw your attention to the
I wish to inform you that
I am writing to inform you that
I am writing to express my dissatisfaction with
Please note that
Please find enclosed
Closing Remarks 感谢帮助
Thank you for your help
Please contact us again if we can help in any way.
Please contact us again if there are any problems.
Please contact us again if you have any questions.
I would appreciate your immediate attention to this matter.
If you require any further information, please do not hesitate to contact me.
Should you need any further information, please do not hesitate to contact me.
Thank you for your letter of [date] concerning
Thank you for sending me a [资料]
Thank you for your enquiry of [date]
Referring to future contact 期待回复
I look forward to your reply.
I look forward to hearing from you.
I look forward to seeing you.
We hope that we may continue to rely on your valued custom.
We look forward to a successful working relationship in the future.
I look forward to hearing your response
I would be most grateful if you would look into this matter as soon as possible
Please let me know as soon as possible what action you propose to take
If you know the person’s name use: Yours sincerely
If you don’t know the person’s name use: Yours faithfully
I trust that you will give this matter your urgent attention
I hope you can settle this matter to my satisfaction
Please do not hesitate to contact me should you require further in formation
The Finish 结尾
Yours faithfully, (If you don’t know the name of the person you’re writing to)
Yours sincerely, (If you know the name of the person you’re writing to)
Best wishes,
Best regards, (If the person is a close business contact or friend)
总结
1.Regards or Best Regards
和admission打交道可以用这个。如果你和收信人没有在现实中打过交道,就用这个
2. Sincerely/Sincerely Yours/ Yours Sincerely 日常交往,正式文书都可以使用,是标准的结尾方式。如果不确定怎么结尾署名,就用sincerely。
3.Best/Best Wishes/Yours/Yours Truly/Truly是一种礼貌的方式。对朋友和陌生人都可以用
3. Cheers/Take Care/Thanks/Thank you/Love用于朋友,不正式,但随和
4. Cordially:最正式的表达
Example:递交申请递交2个月后催结果:
邮件标题:
XXXXXXX (ID)_XXX(Name)_XXXXX(Programme)_Application Status Enquiry
eg: 1234567_Cook Cui_MSc Finance_Application Status Enquiry
正文(不需要写太多,直接说想问的即可):
Dear admissions officer,
Hope this finds you well.
My name is XXX, applicant ID: XXXXXXX, date of birth: DD/MM/YYYY. I have submitted my application for XXXXX (eg: MSc Finance) for two months, but I haven’t received my application result till now. It would be highly appreciated if you could kindly check the application status for me. I am looking forward to your reply. Thank you so much.
Best regards,
XXX
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